Sep 8, 2025
This week, Ivy Slater, host of Her Success
Story, chats with her guest, Chris Mullins. The two talk
about Chris’s unique journey from advertising sales and running a
cleaning business to becoming an expert advisor to attorneys, the
power of sales as a relationship-building tool rather than a
transactional approach, and the critical importance of integrating
intake and marketing for law firm growth.
In this episode, we discuss:
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How to integrate intake with marketing
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What sparked Chris to focus on legal intake
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When intake needs to be prioritized
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Why attorneys need to embrace “sales”
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Who benefits from improved sales skills
Chris Mullins, Phone Sales Doctor, Speaker, Author
Chris Mullins is a thought leader in the legal world of intake and attorneys.
As the preeminent sales and communications consultant in the legal industry,
Chris is the go-to for all things intake and attorneys.
For decades, Chris has been a “phone sales doctor”, focusing on better
communication skills, empathy, sales, intimacy, conversion, retention, and
Client control in the legal industry.
As host of the acclaimed podcast Lawyers Tell All™, Chris takes you on a deep dive that shows you the reality of the profession through powerful conversations
With innovators in the trenches.
Website: https://intakeacademy.com/
Social Media Links: linkedin.com/in/chrismullinsphonesalesdoctor